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Customer Success Stories: How Restaurants and Bars Worldwide Improve Service with Menu QR Codes

McDonald’s increased its sales by 30% after the kiosk ordering rollout. The reason? Upselling, cross-selling, and promotional sales were smoothly integrated. Plus, customers found it convenient compared to talking one-on-one with a restaurant staff.

Indeed, digital ordering technologies are the future of restaurant operations.

Kiosks, tablet menus, and QR code menus take pride as 78% of diners reported a positive experience while using them, citing faster service, contactless convenience, and real-time menu updates as key benefits.

This means that technologies are a strategic asset for many top-performing restaurants and chains. 

MENU TIGER, an advanced restaurant menu QR code software, backs up the claims with an impressive list of restaurants and bars that effectively use their solution.

Establishments that upgraded their dining experience with a QR code menu

QR code menus and interactive ordering have grown in popularity over the years. This is mainly because they can transform traditional restaurant operations into seamless, modernized experiences.

Another is how it makes the customer journey flawless, from ordering to paying. One scan, and they’re good to go.

In fact, McDonald’s saw a 30% sales increase right after launching their kiosk ordering system. Additionally, establishments from across the globe experienced positive results when they introduced QR code-based services.

Need examples? Here are eight businesses from across the globe showcasing menu QR codes in their establishments:

Caffiend (Cairns, Australia)

Caffiend Australia
Caffiend Cafe uses a digital menu QR code.

Settled at the heart of Cairns, this 16-year-old urban-vibe cafe is getting into the limelight for its edgy, alternative atmosphere and strong, dedicated, high-quality specialty coffee. 

Caffiend has become the favorite spot for locals and tourists, offering expert espresso drinks, creative latte art, and personalized fresh, locally sourced ingredients. 

Another aspect that stands out is their appreciation of the local art and music scene, where they regularly showcase independent artists and host live performances. 

With such a quality drinking environment, adding digital tools like menu QR codes puts their customer service at the top of the cafe market. 

Using advanced tech, they ensured that their order-taking workflow, particularly in their personalized drink menu offerings, provided convenience to customers with just a scan and a few clicks; everything was ready.

Their commitment to sustainability, high-quality service, and environmentally friendly practices further cements their reputation as a must-visit destination in Australia. 

Ayra’s Bourbon Lounge (Wisconsin, USA)

Ayra's Bourbon Lounge
Ayra’s Bourbon Lounge’s QR code and online menu.

Ayra’s Bourbon Lounge is an upscale bar in Wisconsin, USA and has become a local favorite for its curated selection of premium bourbons and fine spirits.

Known for its refined ambiance, the lounge offers an elegant space for both seasoned bourbon enthusiasts and casual patrons looking for a sophisticated night out.

The menu features expertly crafted cocktails and delectable small plates, making it ideal for after-work gatherings or special occasions. To add a modern touch to its classic charm, Ayra’s incorporates interactive QR code menus.

The menu innovation allows guests to explore offerings and various cocktail trends and customize their orders at their own pace, free from the need to rush their decisions or hold up staff. Ayra seamlessly combines timeless elegance with contemporary convenience, creating an exceptional experience for all who visit.

Between the Buns (Thailand)

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Between the Buns’ streamlined ordering.

Tucked away in the trendy neighborhood of Ko Samui District, Between the Buns charms burger enthusiasts looking to indulge in bold, satisfying flavors, with this island favorite that combines the soul of American comfort food with a breezy tropical vibe. 

Specializing in American-style smash burgers, chili cheese dogs, and crispy crinkle-cut fries, this must-visit snack shop brings comfort food to a new level.

Each item on the menu is made to order using high-quality ingredients. The focus is on juicy, perfectly seared patties and homemade toppings that pack a punch.

To complement its exquisite menu, the restaurant embraces a tech-forward approach to service. Guests can scan the QR code menus conveniently placed on each table to explore the menu, place orders, and pay without missing a beat.

This smooth, contactless system keeps things simple, so the focus stays on the food and good vibes.

Brutal Pancakes (Bucharest, Romania)

Brutal Pancakes menu
Brutal Pancakes digital menu on a phone screen.

Nestled in the heart of Bucharest at Strada I.C. Visarion 9, Brutal Pancakes is a family-owned gem celebrated for its exceptional breakfast offerings. The menu features an irresistible selection of sweet and savory pancakes and crepes, perfect for starting your day on a delicious note.

What sets this cozy eatery apart is its blend of culinary creativity and modern convenience. Known for its inviting atmosphere and inventive dishes, Brutal Pancakes takes the dining experience to the next level with its online menu accessible via QR codes.

Placed conveniently on each table, these QR codes streamline the ordering process, creating a seamless connection between guests and the kitchen. This thoughtful innovation not only enhances efficiency but ensures every meal is as enjoyable and stress-free as possible.

Whether you’re a local or just visiting, Brutal Pancakes offers a warm welcome and a memorable breakfast experience.

Som’s Homemade (Switzerland)

Digital menu
A bakery shop uses a menu QR code.

Som’s Homemade is a heartfelt home bakery inviting guests to rediscover the delights of traditional Swiss baking.

Located in the charming town of Orbe, Switzerland, this captivating bakery is winning the hearts of its patrons, thanks to the guiding motto, “ What you enjoy doing, you do well,” serving with handcrafted quality, passion, and authentic flavor. 

They’re known for their golden-brown braided loaves and savory tarts made with the finest ingredients. The aroma of freshly baked goods fills the whole place, turning every visit to their bakery a special experience. 

To make things even more convenient for their customers, this sought-after bakery ventured on using modern techs like QR codes placed in-store, allowing their customers to browse the latest offerings right from their smartphones. 

They also incorporated these QR codes into their social media postings to reach a wide audience. 

With warm welcomes and efficient service, the true taste of craftsmanship is what fresh, honest, and bake with love is all about. 

Sawaddee House (Gadong, Brunei)

Sawaddee House Gadong
Sawaddee House’s QR code and online menu.

Tucked inside the Yong Siong Hai Building in Gadong, Brunei, Sawaddee House is the go-to spot for lovers of traditional Thai food.

Famous for its bold, authentic flavors, the restaurant has become a favorite for locals and tourists alike, thanks to its inviting setting and fair prices.

Their signature dishes like Pad Thai, green curry, and Tom Yum soup showcase the culinary heritage of Thailand. And to simplify and modernize the dining experience, Sawaddee House employs an online ordering platform and a QR code menu system. This smart feature not only makes ordering easy but is especially helpful for international guests.

This is because the system includes a menu translation option, enabling customers to view item descriptions in a language they most prefer. This ensures that everyone can fully enjoy the menu without barriers.

Bibo Bar (Albania)

Bibo bar online ordering
Bibo Bar’s efficient QR menu ordering.

Bibo Bar is strategically situated at the heart of Beret in Albania, offering a sophisticated lounge that brings the essence of Italian style to the city. 

Known for its rich espresso, creamy cappuccinos, and freshly baked brioches, Bibo bar offers an authentic Italian cafe experience in a warm and inviting atmosphere.

What distinguishes this bar is its perfect harmony of timeless Italian hospitality and modern-day ease.

By integrating a digital innovation, the bar offers QR code menus at each table for guests to conveniently view the menu, order, and pay using their smartphones. 

This streamlined, contactless system enhances the experience by reducing wait times and simplifying service. 

Bibor Bar invites their guests to relax and indulge in this Italian-inspired flavor, all while soaking in the warmth of authentic Albanian hospitality. 

Haze Hookah Lounge (Florida, USA)

Haze Hookah Lounge
Haze Hookah Lounge’s happy hour digital menu.

Haze Hookah Lounge is the perfect sports bar for those seeking a laid-back atmosphere to enjoy hookah. 

With an extensive selection of flavors, this lounge caters to diverse customers looking for a relaxing social experience.

Alongside hookah offerings, Haze serves a variety of beverages and light snacks accessed through a digital menu, creating a complete leisure environment perfect for unwinding with friends.  

Guests who enjoy indoor sports and other recreational activities will not be distracted or disturbed, as they can place their orders using a QR code with the product. 

Mestiza Cafe (Miami, Florida)

virtual menu order taking
A coffee shop with a digital menu.

Located in Miami’s dynamic Brickell neighborhood, Mestiza Cafe is a prime example of how modern cafes can successfully blend global flavors with operational efficiency.

Offering an eclectic menu that ranges from  Tex-Mex and Brazilian specialties to protein shakes and gourmet bowls, Mestiza proves that culinary variety doesn’t have to compromise speed or service. 

Its thoughtful integration of digital convenience made it distinct from the rest. By using QR codes to present their menus, they are serving their specialties in the most convenient way possible. 

This only reduces wait time and eases the workload on staff, but also creates a smoother, more enjoyableg guest experience.

Mestiza offers a strong case for blending quality cuisine with smart, contactless technology. It’s a forward-thinking approach that enhances efficiency while maintaining the warm, welcoming atmosphere every guests expects.  

Chocolate Sarayi (Luanda, Angola)

Chocolate Sarayi
Chocolate Sarayi’s digital menu on the phone screen.

Chocolate Sarayi is a haven for chocolate lovers, offering an array of artisanal dessert and beverage items crafted from high-quality chocolate. 

With its sophisticated table setting, customers can order through QR codes on table tents, where they can order decadent cakes, pastries, and hot cocoa. 

This surely hits the sweet tooth spot of those patrons. 

Tootsie’s Cabaret (Miami, FL, USA)

Tootsie's Cabaret
Tootsie’s Cabaret table QR codes scanned on phone.

Tootsie’s Cabaret is another well-known entertainment venue that offers an exciting nightlife experience through its live performances and vibrant ambiance. 

The cabaret features a range of shows, from music acts to themed performances, and is a favorite for those looking to enjoy an electrifying evening. 

With energetic entertainment, food, and drinks, as well as restaurant technology like QR codes, Tootsie promises a memorable night out. 

Such convenience, especially when ordering on a very hectic night, encapsulates the whole bar experience of their customers. 

Saintmarc Bistro & Bar (Singapore)

Saintmarc Bistro & Bar menu
Saintmarc Bistro & Bar’s online menu accessed on phone.

Located in the bustling city of Singapore, this bistro and bar offers customers a fusion of Western and Asian cuisines in a stylish, relaxing setting. 

The menu includes a diverse range of food, from hearty pasta to unique Japanese-inspired creations, catering to a global audience. 

Known for its attentive service and chic interior design, Saintmarc Bistro & Bar has an excellent choice of incorporating restaurant technology like QR code menus to provide top-notch customer service without tweaking their designs. 

Ritz’s Kitchen (Singapore)

Ritz kitchen digital kitchen
Streamlined kitchen workflow with virtual menu.

Ritz’s Kitchen has established itself as a trusted name in Singapore’s food and business landscape.

Found in the center of Jurong East, this kitchen is known for its freshly prepared, high-quality meals for daily bento sets for busy professionals and fully customized catering for events of any scale.

Ritz focuses on innovation and a customer-first approach. So, beyond the delicious variety of Western and Asian-inspired dishes, the brand integrates modern solutions like digital menu QR codes to streamline its ordering process.

This seamless digital experience enhances efficiency while they maintain the warmth and hospitality the kitchen is known for. 

With an unwavering commitment to quality and service, it continues to be a go-to destination for everyday meals and special occasions, offering both comfort and convenience, one plate at a time. 

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So, why do these businesses use QR code menus from MENU TIGER?

MENU TIGER homepage
MENU TIGER homepage displayed on a laptop.

Modern dining has brought a focus on convenience to diners from the moment they enter those doors.

One of the most sought-after is QR codes. A QR code menu forecast report says restaurants across the United States have adopted this technology at a staggering 150 percent rate. 

These restaurants use QR codes to make ordering easier. 

And the effect of this technology is quite promising. A 2022 Deloitte study found that customers tend to spend 20 percent more when using digital menu tech like QR codes. 

Additionally, the Modern Restaurant Management 2024 report indicated that self-serving ordering via QR codes significantly boosts sales by 35 percent and increases the average value by 12 percent, or $2 to $4. 

But there’s more than what it can do.

MENU TIGER, your online menu ordering system partner, brands this technology as the best assistant for restaurant owners. 

Here’s why: 

Advanced online menu

This online menu, accessed through a QR code, provides an array of customization options, where you can put add-on choices that are great for upselling products. 

Aside from that, discounts and tax-related functions are directly reflected in your menu once you’ve input them. 

This level of transparency builds trust among your patrons, turning into a generous increase in sales as they revisit or encourage their families and friends to drop by. 

Enhanced multilingual system

This smart menu software offers not just language support for customers but also for restaurant staff. 

With over 30 languages, the menu is efficiently presented to guests in their chosen language and shares the same convenience with staff with 19 dashboard languages. 

This level of accommodation minimizes the risk of miscommunication with orders, especially if you have a diverse staff as your target audience. 

Efficient performance metrics

In need of a real-time, comprehensive sales report? MENU TIGER has got you covered. 

With its September product updates this year, this smart menu software has a newly improved dashboard display, where you can see the number of sales and orders simultaneously at a glance. 

So, it will give you an initial forecast on how much you’ll make in a day and allow you to determine right away which of your food items is profitable. 

Restaurant marketing tools 

Managing your restaurant is not limited only to how advanced your ordering system is in achieving customer satisfaction, but also how well you do in marketing. 

Your customers need to have the right platform to connect with you effectively. 

Thus, effective restaurant marketing tools and solutions, like building your website, where you can link all your social media accounts, are a must. But you don’t need complex coding to do that because everything is designed with a user-friendly concept in mind. 

With a few clicks and inputs, you already have a restaurant website. The best part is that you can add your promotions as well. 

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Are you ready to upgrade? Sign up for MENU TIGER!

Restaurants across the globe are now shifting to easier, more convenient, and hassle-free dining from the conventional one. 

This is because of changing customer behaviors and practices regarding how they want to dine in—they want to relax and enjoy the whole experience without being pressured or waiting in line just to get their order done. 

With this very goal, MENU TIGER, a smart menu QR code software, is designed to help restaurant owners in this transition without having them break the bank or sacrifice their bottom line. 

Surely, this is the right wingman in achieving the best customer service in the market. 

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