Having to mark a spot in a highly competitive food and beverage industry is already a feat.
But Ayra’s Bourbon Lounge did not just mark the spot but sealed it as this has been the anticipated stop for customers who want to relax and enjoy.
With an extensive bourbon menu, a relaxing drinking environment, and streamlined operations using technologies like a QR code menu, it’s earning its keep.
A shot of the history of Ayra’s Bourbon Lounge
Before delving into the secret mixes of how this bourbon lounge dominates the market, it’s essential to understand what it’s all about.
Background
Ayra’s Bourbon Lounge, also known as Ayra’s Liquor & Cigar, was established in 2003 to bring the highest-quality drink menu and cigar shop to the Racine and Kenosha area.
This lounge has brought them success today, thanks to their passion for excellently serving their customers with the utmost luxurious and high-end drinking experience.
Customers kept coming back and knowing exactly what they wanted by looking at their full-stocked shelves.
But if they don’t, this lounge makes sure to help their patrons to find it.
Location
Nestled in Oak Creek, Wisconsin, this bourbon lounge blends perfectly with the area’s welcoming Midwestern charm with a rich tradition of Kentucky bourbon,
Strategically established in the bustling city center, it offers an inviting space for bourbon enthusiasts and casual visitors, complete with a warm, rustic ambiance and contemporary design elements that reflect its modern take on classic spirits.
Signature menu
The bread and butter of this lounge is its menu which keeps customers coming back to have a first-hand experience of the bourbon and other drink options they offer.
Here’s the list of their signature bar menu ideas and items:
- Smoked Old Fashioned
- Maple bourbon sour
- Charred peach julep
- Bourbon basil smash
- Ayra’s signature Manhattan
- Bourbon-glazed pork belly
- Smoky brisket sliders
- Charcuterie and bourbon board
- Chicken cock reserve cask bourbon
- Full proof bourbon
5 things that made this bourbon lounge stand out among the crowd of competitors
A successful business cannot be done overnight, cliche as it may. So, what made this bourbon lounge one?
Check this list out on how they’re able to do it:
Organization and hygiene
One of the qualities that Ayra’s Bourbon Lounge holds is its meticulous focus on organization and hygiene.
The lounge employs a well-structured layout that ensures seamless flow between the bar, seating areas, and restrooms, minimizing customer wait times and maximizing efficiency.
This is particularly evident in their customer review saying, “…Very well organized and clean,” signifying the lounge’s commitment to providing the best service to their customers.
Extensive selection of liquor and wine
Coupling their great service, this lounges distinguishes itself with its extensive selection of liquor and wine that received commends among its patrons.
One commented, “ … awesome whiskey selection!” “…has a fair selection of high-end limited edition or allocated products.”
Though their serving this kind of menu, they still offer it in its best prices, which appealed even more to their customers.
“Shelf prices for spirits, beer, and wine seem to be on par with other stores.” Also, “Some of the best pour prices you’ll see for rare whiskey.”
Rewards programs for regular patrons
Offering a loyalty program is another advantage of this sought-after lounger.
This is designed to enhance the customer experience and foster long-term relationships with their regulars.
Patrons can enjoy purchasing high-end spirits at the medium sale retail price at a certain amount of accumulated points based on the number of visits and purchases.
This thoughtful approach further encourages repeat visits and makes patrons feel valued which solidifies Ayra’s reputation as a welcoming and customer-centric establishment.
Well-trained servers
Ayra’s staff and servers are the cornerstone of the guest experience, raising the standard high enough to make this lounge one of a kind.
A review emphasized, “…awesome to work with, and the knowledge of the bourbon industry was second to one.”
Another customer praises staff, saying, “When I needed help out to my car, they were there to help me. If I needed advice on a particular alcohol product, they were right there with advice for me.”
This level of knowledge, paired with attentive and friendly service, creates a memorable and refined atmosphere that leaves a lasting impression on patrons.
Excellent customer service
To tie it all up, this boils down to their “excellent service!” as one review highlighted.
They are able to provide their best service because of their seamless operations with an upscaled workflow system.
Having cutting-edge technology, like a QR code menu ordering tool, is where transformative bar industry upgrades are set.
Guests can simply scan the code at their table to access the lounge’s extensive menu, complete with detailed descriptions, tasting notes, and pairing suggestions for each bourbon, wine, and cocktail.
This innovative use of technology reflects Ayra’s commitment to exceptional service and forward-thinking design.
How this bourbon lounge provides high-class workflow using a smart QR code menu
Making your customers hooked into the business in this highly-dense bar industry is to level up not just what you offer but how you’re going to offer them.
Ayra’s Bourbon Lounge has taken this move to heart by incorporating technology like MENU TIGER digital menu QR code ordering software to simplify operations.
Let’s explore how this smart software upgrades the bar digitally:
Streamlined ordering process using a QR code menu
Each table has a unique QR code that allows guests to access their menu instantly by just using their mobile phones.
The code identifies the table, so the orders are automatically assigned to the correct location.
Additionally, with MENU TIGER’S customization feature, customers can modify their orders directly on their devices. This feature is also used to maximize upselling opportunities that add to the bar’s revenue streams.
Efficient communication between the front and back of the house
With the instant order relay via the digital menu QR code ordering tool, orders are sent directly to the bar counters and kitchen, reducing errors and wait times.
Aside from that, staff receive alerts for orders requiring longer preparations, like smoke bourbons and cocktails, ensuring that they’ll be able to serve them in time.
Reduced staff workload
Because there’s a streamlined workflow system, staff can focus on personalized service, such as sharing bourbon knowledge or recommending signature cocktails, rather than manually taking orders.
Additionally, guests can view their bill in real-time and pay directly through the QR menu, minimizing wait time for check.
Analytics and continuous improvement
MENU TIGER’s restaurant technology system tracks popular items, peak ordering times, and customer preferences, helping the lounge optimize inventory and refine the menu.
A survey for food and overall service made it easier for guests to rate their experience or leave comments and suggestions through the digital menu, enabling continuous improvement.
Offer the perfect pour of drinking haven with MENU TIGER
Ayra’s Bourbon Lounge has successfully taken its success further, making it the go-to spot for those who need relaxation after a long day.
Its effective use of advanced ordering technology like MENU TIGER interactive restaurant menu QR code software elevated the quality of their customer services and operations.
With its feature-riched solutions, service efficiency has been the lounge’s greatest asset.
Interested in making your small bar into a drinking haven? Explore this smart menu software, sign up, and make a toss for a triumphant bar service there is.
